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Effective Date: March 23, 2026
 

At Flow 360 Acupuncture, your privacy is treated with the same care and respect as your health. This policy explains how your information is collected, used, and protected when you visit our website or receive our services.
 

Your Information

When you book an appointment or get in touch, we may collect simple personal details such as your name, email, phone number, and any health information you choose to share. This helps us understand your needs and provide thoughtful, personalized care.

We may also collect basic website information (like pages visited or browser type) to improve your experience online.
 

How Your Information Is Used

Your information is used to:

• Book and manage your appointments

• Communicate with you about your care

• Maintain accurate and confidential records

• Improve our services and website experience
   

Respecting Your Health Information

Any health information you share is kept private and used only to support your treatment. It is handled with care and in accordance with applicable privacy standards.
 

Sharing of Information

Your information is never sold or shared casually.

We may share limited information only when necessary:

• With secure booking platforms or service providers

• If required by law
   

Keeping Your Information Safe

We take reasonable steps to protect your information and keep it secure. While no system is completely perfect, we are committed to maintaining a safe and respectful environment for your data.
 

Your Choices

You always have control over your information. You may:

• Request access to your information

• Ask for corrections

• Withdraw consent where appropriate
   

Third-Party Links

Our website may include links to other platforms. We are not responsible for their privacy practices, but we encourage you to review their policies.
 

Contact

If you have any questions or concerns, feel free to reach out:
 

Cindy Chow
hello@flow360acupuncture.ca
 

Updates

This policy may be updated from time to time. Any changes will be reflected here.

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